VOIP Configuration

Quite simply, it’s a revolutionary way of setting up a phone system for your business. It has significantly lower cost than a traditional physical telephone switch, with no loss of functionality and its best for call centre.

Our telephony platform is based on the popular Asterisk software.

With Asterisk in your network, you can ‘do’ telephony in all kinds of new ways, such as:

• Connecting employees working from home to the office phone system over broadband connections. This enables remote users to have calls directly transferred to them as if they were working from their office.
• Inter-connecting offices over the internet, allowing free calls between offices, and seamless call transfers. Simply dial the extension of the user in the other office.
• Giving all employees voicemail, integrated with the web and email. This allows you to retrieve voicemail messages from a web interface or have them directly delivered to your email inbox.
• Building interactive voice applications so you can have a single number for the entire business, and a ‘Press 1 for A, Press 2 for B’ type menu setup.
• Giving access to the telephone system when travelling, directly from laptop computers using a soft phone application connecting from airport or hotel wireless hotspots, so you take your extension with you.

There are hundreds of other features, but you can almost guarantee that if you have a telephony requirement in mind, Asterisk can achieve it.

Our Asterisk servers are housed in a purpose-built data centre, with connectivity provided by a small, business-only internet service provider. The servers are on a tight 1 hour service agreement, with 24/7 technical support. For telephony, you and your business can’t take any chances. That’s why our servers are connected to the core of the ISP’s network.

Pricing:

Please contact us for more information

Keeping your number

The vast majority of landline numbers can be ported into our system. That means you can keep the same number, while migrating to a state-of-the-art telephony solution. We will also provide SIP number

Other requirements

Handsets

You will need a suitable VoIP handset to make calls so we will recommend Yealink VOIP phone to our clients

Internet Connectivity

You will also need a suitable internet connection for VoIP calls. Your existing connection can be used, but call quality can suffer if you are downloading while making calls. That’s why we recommend a separate internet line for VoIP use. If you do wish to use a single internet line, we recommend fitting a suitable QoS(Quality of Service) router that can dedicate a small proportion to your VoIP system, reducing the risk of poor call quality.